Terms of Service

1. Acceptance of Terms

By accessing and using the Salon Comfort Pro website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms, you may not access or use our website or services.

We may modify these Terms from time to time; the updated date above reflects the most recent changes. By continuing to use our services after updates take effect, you acknowledge and agree to the revised Terms.

These Terms form a binding contract between you and Salon Comfort Pro covering your use of informational pages, product listings, and any interactive features we make available. Supplemental terms may apply to specific promotions or services and will be presented at the point of use; such supplemental terms are incorporated by reference and will control in the event of a conflict. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect to the maximum extent permitted by law.

2. Equipment Information and Availability

We strive to provide accurate equipment specifications, features, and pricing information. However, we do not warrant that product descriptions, specifications, pricing, or other content is accurate, complete, reliable, current, or error-free.

All equipment images are for illustrative purposes only. Actual product appearance, materials, and specifications may vary from what is shown on our website. We reserve the right to modify or discontinue equipment at any time without prior notice.

Availability may vary by region, configuration, and color options. Certain accessories may be sold separately or offered through third‑party partners. While we work to keep pages current, lead times and shipping windows can change quickly due to supplier constraints or logistics factors. We encourage you to contact our team for confirmation of critical details before placing an order, especially for projects with strict launch timelines or regulatory requirements.

3. Pricing and Payment

All prices are subject to change without notice. We reserve the right to modify pricing, discontinue equipment, or correct pricing errors at any time. Promotions, discounts, and special offers are subject to terms and conditions and may be withdrawn at any time.

Payment terms vary based on order size and shipping arrangements. We accept various payment methods as indicated during the ordering process. All transactions are processed securely through our payment partners.

Taxes, duties, and import fees are your responsibility unless expressly stated otherwise at checkout or in your order confirmation. If a pricing or availability error is discovered after your order is submitted, we may cancel the order or contact you with revised details before processing. By placing an order, you warrant that you are authorized to use the selected payment method and that the information you provide is accurate and complete.

4. Shipping and Delivery

We offer shipping to locations worldwide with flexible terms. Shipping costs and delivery timeframes are estimates and may vary based on destination, equipment availability, and shipping method selected.

Risk of loss and title for equipment pass to you upon delivery to the shipping carrier. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

Deliveries to commercial addresses should be received by staff capable of inspecting for visible damage and signing the bill of lading. Please note any damage on the carrier’s paperwork and notify us promptly so we can assist with claims. For large items, you may need lift‑gate service or inside delivery; these services may incur additional fees and must be arranged in advance to avoid delays.

5. Installation and Use

Our professional salon equipment should be installed according to provided instructions and local safety codes. We recommend professional installation for optimal performance and safety.

Improper installation, use, or maintenance may void warranties and could result in property damage or personal injury. Users are responsible for ensuring proper installation and use in salon environments.

Ensure adequate electrical capacity, grounding, water supply, and drainage in accordance with manufacturer specifications. Maintain clearances for service access and sanitation procedures. Train staff to operate controls safely, follow hygiene protocols for bowls and jets, and maintain logs where required by local regulations. Failure to observe recommended maintenance intervals may reduce performance and service life.

6. Contact Information

For questions about these Terms of Service, please contact us:

When reaching out, describe your request with as much detail as possible, including order numbers (if applicable), links to pages in question, and screenshots of any errors. This helps us address concerns efficiently and document solutions for future reference. We value your feedback and use it to improve our terms, documentation, and overall customer experience.